Shipping Policy

Thank you for shopping at GloryCommer. Below you will find our shipping terms, processing times, delivery estimates and other important shipping information.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Business days are Monday to Friday, excluding weekends and public holidays. Orders placed on weekends or holidays will start processing on the next business day.

2. Shipping & Delivery Estimates

Once your package leaves our warehouse, the estimated delivery time is 10–20 business days.

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier backlogs, customs clearance, weather events, or other circumstances outside our control.

3. Shipping Costs

Shipping fees are calculated and displayed at checkout before you complete payment. We may offer free shipping promotions from time to time; promotional terms will be stated clearly on the product page or cart page.

4. Customs, Duties & Taxes

International shipments may be subject to import duties, taxes, or customs clearance fees set by your local government. These charges are the buyer’s responsibility and are not included in the product price or shipping cost. Please check your local customs rules before placing an order.

5. Tracking Information

Once your order ships, we will send a shipping confirmation email with your tracking number and tracking link. Please allow 2–5 days for the carrier to update tracking status after the label is created.

6. Lost, Stolen or Damaged Packages

  • If tracking shows the package was delivered but you have not received it: Please check with neighbours, building management or your local post office first. Contact us at service@glorycommer.com if you still cannot locate it.
  • If the package arrives damaged: Please take clear photos of the outer packaging and damaged items, then email us within 7 days of delivery.
  • We are not liable for packages marked as delivered by the shipping carrier.

7. Address Changes

Please double-check your shipping address at checkout. If you need to update your address before shipment, email us immediately with your order number. We cannot modify the address once the package has been dispatched.

8. Policy Updates

We reserve the right to adjust this Shipping Policy, shipping rates or carrier options without prior notice. Changes will take effect once published on this page.

9. Contact

If you have questions about shipping, tracking or delivery: Email: service@glorycommer.com